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Degraded

ID check performance issue

Dec 13, 2021 at 02:30pm UTC

Resolved
Dec 13, 2021 at 04:28pm UTC

The issue is resolved, please be aware it could take slightly longer to process your document due to our backlog.

Updated
Dec 13, 2021 at 03:39pm UTC

We are currently deploying an fix to resolve the issue.

Created
Dec 13, 2021 at 02:30pm UTC

We are experiencing performance issues for some of our customers. We're working on fixing the issue.