Previous incidents
ID check performance issue
Resolved Dec 14, 2021 at 10:30am UTC
The issue is resolved, please be aware it could take slightly longer to process your document due to our backlog.
1 previous update
ID check performance issue
Resolved Dec 13, 2021 at 04:28pm UTC
The issue is resolved, please be aware it could take slightly longer to process your document due to our backlog.
2 previous updates
Rijbewijs check unavailable
Resolved Nov 30, 2021 at 10:41am UTC
The issue is resolved, please be aware it could take slightly longer to process your to complete your check due to our backlog.
2 previous updates
RTW incorrect document type
Resolved Oct 27, 2021 at 02:07pm UTC
Fixed the issue where RTW document type was send out incorrectly. Affected clients have been informed.
VOG check unavailable
Resolved Nov 02, 2021 at 10:35am UTC
The issue is resolved, please be aware it could take slightly longer to receive your VOG to complete your check.
5 previous updates
Error during reference check
Resolved Oct 12, 2021 at 11:35am UTC
Issue has been resolved.
1 previous update